1. Delivery area
WellRoot currently delivers medicines to supported pincodes in Kerala, including Nadapuram and nearby serviceable locations. Set your delivery pincode in the header to check availability before you order.
2. Shipping charges
Delivery fees, if any, are shown at checkout before you pay. Promotional free-delivery offers apply only when the order meets the stated conditions.
3. Delivery timelines
- Estimated delivery windows are shown at checkout and may vary by location, stock, and order time.
- Prescription review can add time before an Rx order is packed.
- Weather, local restrictions, or courier delays may extend delivery beyond the estimate.
4. Failed delivery
Please keep your phone reachable and provide a complete address. If delivery cannot be completed after reasonable attempts, the order may be returned and refunded according to our refund policy, minus any non-refundable fulfilment costs where applicable.